Guidelines for receiving constructive feedback

•Listen to it (rather than prepare your response/defense)
•Ask for it to be repeated if you did not hear it clearly
•Assume it is constructive until proven otherwise; then consider and use those
elements that are constructive
•Pause and think before responding
•Ask for clarification and examples if statements are unclear or unsupported
•Accept it positively (for consideration) rather than dismissively (for selfprotection)
•Ask for suggestions of ways you might modify or change your behaviour
•Respect and thank the person giving feedback.
•Be OPEN-MINDED and don’t take things personally.